Tech 9 is a custom software development company dedicated to helping businesses build quality software at an affordable price. When we met them, they needed to retarget their sales efforts to focus on a different product than their sales team habitually sold. We helped them design an activity management system that enabled their sales reps to chase six-figure deals with confidence while providing coaches the information they needed to support those sales reps. Today, Tech 9 is one of the top 100 companies in Utah and shows no signs of slowing down.
The Challenge
- New hires take 6+ months to onboard
- Sales reps struggling to sell their full-service product
- Sales reps don’t where to focus efforts to achieve results
Our Solution
- Created a full-service sales manual
- Built a point-based activity management system
- Defined sales expectations and ramp schedule
The Result
- Reduced ramp period from 1 year to 3 months
- Refocused sale rep efforts on tasks that lead to closes
- Closed full-service deals within 3 months of training
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Other Success Stories
We customize our deliverables to your needs, but here are a few examples of deliverables that can take your teams to the next level.
Customer Service
Company: Valley Glass
Industry: Automotive
The Result
- Reduced turnover from 150% to 45% in under a year
- Shortened the ramp period for new hires
- Reduced managers’ time investment in training new hires
Sales Training
Company: Tech 9
Industry: Custom Software Development
The Result
- Reduced ramp period from 1 year to 3 months
- Refocused sale rep efforts on tasks that lead to closes
- Closed full-service deals within 3 months of training
Manufacturing
Company: Rockwell Windows
Industry: Manufacturing
The Result
- Enabled shipping and purchasing team expansion
- Operations run independently of any one employee
- Scalable processes can be applied to a secondary location